WHY IS THERE A TWO-WEEK WAITING TIME FOR ORDER DELIVERY?
This is one of many differences of a slow fashion brand compared to the big multinational fast fashion brands online today. My team is small mainly consisting of myself, my printer Fiona my VA & customer Service gal Tara, Nicole in distribution and that’s it!
As each item is hand printed, modeled and currently shot by me. We don’t have the facilities to currently get all orders after each drop out on one day it can take up to one week if not more at times.
I CAN'T FIND ANY SIZING OPTIONS?
There is none! As I use only end of line stock I have made it easier for all involved including you galz and guyz. Using only unisex large and x large depending on what's available at the time of ordering. This makes the clothing available to all sizes!
IS MY PRODUCT GOING TO BE FAULTY IF IT IS END OF LINE/FAULTY STOCK?
No, any stock I get that may have a slight fault in them (to be very honest they're hardly noticeable!) but in a case where the garment is damaged, I use my local alterations shop in my town to mend them.
Due to this there is NO RETURNS ON THE CLOTHING.
Unless we have made an error in your order - for this will be go above an beyond to correct our mistakes!
WHERE IS THE STOCK SOURCED FROM?
I am now sourcing stock from four different warehouses here in Ireland and one in the UK.
I LOVE ATFL, HOW DO I BECOME AN AMBASSADOR?
Keep a close watch on our Instagram page as this is where I do open call outs for the ambassador roles four times per year. I will only ever have 10 ambassadors at one time and each ambassador contract is three months long.
Once you have been chosen you will receive the ATFL AMBASSADOR PACK via email and in this will be the terms and conditions of the role, your personal discount code, along with another for your followers.
Becoming an ATFL ambassador for this brand is more than promoting the clothing, it is about sharing positive outlook on mental health and the environment.
I WANT TO JOIN ATFL FAMILY, IS THERE A MEMBERSHIP?
Yes! I've been busying working on developing our ATFL TRIBE MEMBERSHIP where you can join the family and get exclusives right to your email inbox!